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Adopting Site Reliability Engineering (SRE) practices has become a critical advantage for companies aiming to streamline their logistics operations and deliver outstanding service.Originally developed at Google, SRE blends software development and IT operations to build scalable, reliable, and highly efficient systems.

In today’s world, where user experience is a decisive factor for business success, ensuring the stability and efficiency of technology infrastructure has become a top priority.Large-scale operations — like those of Arcos Dorados — require advanced monitoring solutions to keep their digital platforms running seamlessly and to deliver exceptional service to their customers.

The energy industry is constantly evolving, and the adoption of advanced technologies such as Machine Learning (ML) is making a significant difference in optimizing operations and decision-making.
Leading companies in the oil and gas sector have started incorporating machine learning models to improve efficiency, reduce costs, and enhance safety in their operations.

Artificial Intelligence (AI) is transforming the insurance industry by automating processes, streamlining claims management, and enhancing the overall customer experience.By implementing Machine Learning models, insurers can reduce costs, speed up decision-making, and deliver more accurate risk and claims assessments.

The digital transformation has pushed banks to deliver increasingly agile and secure experiences to their customers.However, ensuring quality in such complex and highly regulated environments requires advanced testing strategies — and automated testing plays a fundamental role in this process.

In a world where technology defines a company’s competitiveness, selecting a technology provider is not just a purchase — it’s a strategic bet.And like any bet, it can either drive exponential growth or lead to months (or even years) of rework, delays, frustration, and a loss of focus.

Today, the challenge isn’t just about "testing software" — it’s about ensuring the reliability, security, and performance of critical platforms in an increasingly dynamic and automated digital environment.

In the digital era, customer experience has become one of the main factors determining the success of financial institutions.Expectations are high: customers demand 24/7 access, fast responses, and ease of use when interacting with their bank.In this context, Interactive Voice Response (IVR) solutions are becoming a key pillar for enhancing customer service, reducing costs, and optimizing operational efficiency in the banking sector.

By 2025, insurers that have not adapted their operations and technology will be struggling to stay relevant.But what does true digital transformation mean for this sector?And what are the key trends shaping the future?